Card Benefits


Account Alerts

Free Account Alert Services

Account Alerts

Free Account Alert Services

Included with Select Citi® Cards

Customize your alerts so you get the information that's most important to you.

Sometimes you need instant updates. Sometimes daily or weekly alerts will meet your needs. That's why we offer Account Alerts, which provides you with information about your account via email or mobile phone at the frequency that works for you.

There are several types of notifications you can choose from to best meet your needs, including notice of statement availability, payment reminders, balance levels and when you've gone over your credit limit. Alerts can be sent to up to two email addresses and two mobile phone numbers. To set up your alert preferences, click Set Up / Edit below. And if your needs change, it's easy to update your alert preferences anytime.

Set Up / Edit


Customer Service

Citi® Online Support
Outside of the United States,
Call Citi collect at: 605-335-2222
(TTY: We accept 711 or other Relay Service)

24 hours a day, 7 days a week