Included with Select Citi® Cards
You’re protected against unauthorized charges on your consumer credit card account.
At Citi, you will not be responsible for unauthorized charges (charges which were not made by you, or anyone allowed to use the account).
To help you reduce the risk of credit card fraud, Citi offers tools such as Citi Online and Citi Alerts, to provide you with access to your account activity quickly and regularly.
If the card has been lost or stolen, you can request a new card at the Replacement Card Page. If you prefer, you can reach Citi Customer Service at 1-800-950-5114 (TTY: 1-800-325-2865 for hearing and speech impaired services only).
Outside of the United States,
Call Citi collect at: 605-335-2222
(TTY: 1-800-325-2865 for hearing and speech impaired services only)
24 hours a day, 7 days a week